Patient Portal Modernization

The Challenge

Lifepoint Informatics needed to replace their aging patient portal with a modern, user-friendly solution that would work seamlessly across web and mobile devices. The new platform needed to provide patients with secure access to their health information, appointment scheduling, and communication with healthcare providers while integrating with existing healthcare systems and maintaining HIPAA compliance.

Our Solution

We developed a completely modernized patient portal featuring responsive web and mobile applications that deliver an intuitive, accessible experience across all devices. To support the new frontend, we built a robust ColdFusion API layer that securely integrates with Lifepoint's existing healthcare information systems, providing real-time access to patient data while maintaining strict security and compliance standards.

Results

• Launched modern responsive patient portal supporting web and mobile platforms
• Built secure ColdFusion API enabling seamless integration with existing systems
• Improved patient engagement with intuitive, accessible interface
• Maintained full HIPAA compliance throughout the platform
• Enhanced appointment scheduling and provider communication workflows
• Reduced patient portal support calls through improved usability

Technologies Used